LEGAL · PRIVACY POLICY
Privacy you can read in one sitting.
Plain English, no dark patterns. This is how we collect, use and protect your data at Metrify — and the controls you have over it.
Last updated · April 29, 2026
The Short Version
Four things, no fine print.
We don't sell your data
Not to advertisers, not to brokers, not ever.
We don't sell your data
Not to advertisers, not to brokers, not ever.
Encrypted in transit
TLS 1.3 everywhere, AES-256 storage, regional residency.
Encrypted in transit
TLS 1.3 everywhere, AES-256 storage, regional residency.
You own your data
Export it, port it or delete it whenever you like.
You own your data
Export it, port it or delete it whenever you like.
Cookies you consent to
Essential by default; analytics opt-in. No silent trackers.
Cookies you consent to
Essential by default; analytics opt-in. No silent trackers.
On this page
1. Information we collect
Account data — your name, work email, company, and any details you add to your profile when signing up for Metrify. We do not collect biometric data, government IDs, or sensitive special-category data.
1. Information we collect
Account data — your name, work email, company, and any details you add to your profile when signing up for Metrify. We do not collect biometric data, government IDs, or sensitive special-category data.
2. How we use it
Provide the service — authenticate sessions, render dashboards, deliver alerts and run scheduled exports. We never train ML models on identifiable customer data without explicit, written authorization.
2. How we use it
Provide the service — authenticate sessions, render dashboards, deliver alerts and run scheduled exports. We never train ML models on identifiable customer data without explicit, written authorization.
3. Who we share with
Sub-processors — vetted infrastructure partners (hosting, payments, email, observability). The full list is published and versioned at metrify.com/subprocessors. We do not share data with advertisers.
3. Who we share with
Sub-processors — vetted infrastructure partners (hosting, payments, email, observability). The full list is published and versioned at metrify.com/subprocessors. We do not share data with advertisers.
4. Your controls
Access — download your account and workspace data at any time from Settings → Data. Delete your workspace and we will permanently remove its data within 30 days, except where retention is legally required.
4. Your controls
Access — download your account and workspace data at any time from Settings → Data. Delete your workspace and we will permanently remove its data within 30 days, except where retention is legally required.
5. Security
SOC 2 Type II, ISO 27001, and GDPR-aligned by design. We undergo annual third-party penetration tests and publish summaries to enterprise customers under NDA. TLS 1.3 in transit, AES-256 at rest.
5. Security
SOC 2 Type II, ISO 27001, and GDPR-aligned by design. We undergo annual third-party penetration tests and publish summaries to enterprise customers under NDA. TLS 1.3 in transit, AES-256 at rest.
6. Cookies
Anonymous, aggregated and opt-in. We use a privacy-respecting analytics provider that does not fingerprint visitors. You can update your cookie preferences at any time via the cookie banner footer link.
6. Cookies
Anonymous, aggregated and opt-in. We use a privacy-respecting analytics provider that does not fingerprint visitors. You can update your cookie preferences at any time via the cookie banner footer link.
7. Changes to this policy
We will notify you of material changes at least 30 days before they take effect, via email and an in-product notice. Older versions are kept in the policy archive linked at the bottom of this page.
7. Changes to this policy
We will notify you of material changes at least 30 days before they take effect, via email and an in-product notice. Older versions are kept in the policy archive linked at the bottom of this page.
Privacy Questions
Our DPO replies within two business days.
Our DPO replies within two business days.
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